Survey App: Rating and Feedback System Application

Abstract

In the era of digital connectivity, the “Survey App: Rating and Feedback System“ emerges as a transformative tool, redefining how organizations gather and interpret user feedback. This innovative application introduces a dynamic and versatile platform where both administrators and users engage in seamless feedback interactions.

The Survey App stands out through its diverse array of features. Administrators wield the power to craft surveys with intricate questions, ranging from open-ended comments and star ratings to smiley evaluations, multiple-choice queries, and percentage-based assessments. This variety ensures that every aspect of user experience can be comprehensively analyzed, allowing businesses to pinpoint strengths and areas for improvement with unprecedented precision.

A key feature of the proposed system lies in the Administrator Dashboard. Here, administrators can create survey questions tailored to different types of responses. Administrators can access comprehensive summaries of user responses. Real-time analytics provide invaluable insights, enabling businesses to swiftly identify patterns, sentiments, and trends within the feedback. The Survey App becomes an indispensable asset for businesses and organizations striving for excellence.

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PHP Live Demo

PHP Demo

Software Requirements: –

Front End: HTML5, CSS3, Bootstrap

Back End: PHP, MYSQL

Control End: Angular Java Script

Android Tools:

IDE: Android Studio
Android Emulator
XAMPP 8.1 – 64 bit

PHP Tools:

XAMPP 8.1 – 64 bit

System Modules:

Admin

• Login
• Create Survey
  • Assign Start, End date and time
• Add Question
• Update/Delete Question
• Summary report
• Answer Report
• Add User
• Update/Delete User

User

• Login
• Search Survey
• Start Survey
• Submit Feedback & Comments
• View Answer
• My Profile

Module Description

Admin:

1. Login:

   – Secure login functionality for administrators, ensuring access control and data protection.

2. Create Survey:

   – Admins can create new surveys, setting start and end dates, and specifying the duration during which users can participate.

   – Assign Start, End Date, and Time:

     – Admins have the ability to assign specific start and end dates along with precise time parameters, ensuring surveys are time-bound.

3. Add Question:

   – Admins can add various types of questions (comment, star rating, smiley, multiple choice, rating, percentage), tailoring surveys to diverse feedback needs.

4. Update/Delete Question:

   – Admins can edit existing questions or remove them as needed, maintaining flexibility in survey design.

5. Summary Report:

   – Provides an overview of survey responses, offering a condensed summary to help administrators grasp overall feedback trends.

6. Answer Report:

   – Offers detailed insights into individual survey responses, allowing administrators to analyze specific user feedback comprehensively.

7. Add User:

   – Admins can add new users to the system, ensuring a constantly updated user database for survey distribution.

8. Update/Delete User:

   – Admins can modify user information or remove users from the system, ensuring accurate user data management.

User:

1. Login:

   – Secure login functionality for users, providing access to available surveys and their profiles.

2. Search Survey:

   – Users can search for specific surveys, enhancing user experience by enabling quick survey access.

3. Start Survey:

   – Users can initiate surveys within the designated time frame set by administrators.

4. Submit Feedback & Comments:

   – Users can provide feedback, comments, and responses according to the survey questions, contributing to the overall dataset.

5. View Answer:

   – Allows users to view their own survey responses, fostering transparency and accountability in the feedback process.

6. My Profile:

   – Users can manage their profiles, ensuring up-to-date information for efficient communication.

Existing System:

In the existing system, survey management is often fragmented, involving a combination of manual methods, standalone survey tools, and generic feedback forms. These methods lack synchronization, resulting in data silos, limited analytical capabilities, and a disjointed user experience.

Disadvantages:

1. Fragmented Data: Responses are scattered across various platforms, making it challenging to compile and analyze them comprehensively.
2. Limited Survey Types: The existing tools might offer basic question types, limiting the depth and diversity of feedback.
3. Data Security Concerns: Security measures might be inadequate, leading to potential breaches and data loss.
4. Inefficient User Management: Adding, updating, and removing users can be cumbersome and error-prone.
5. Poor Analytics: Limited reporting features restrict in-depth analysis, hindering meaningful insights into user responses.

Proposed System:

The proposed system aims to centralize and streamline the survey management process, offering a comprehensive, user-friendly, and secure platform for both administrators and users. The survey management system stands as a beacon of efficiency and innovation in the realm of feedback collection. Rooted in user-centric design and cutting-edge technology, this system redefines how organizations gather, analyze, and act upon feedback.

Advantages:

1. Unified Platform: A centralized system brings all surveys and responses under one roof, eliminating data silos and ensuring streamlined management.
2. Diverse Survey Types: The system supports various question types, from multiple choice and ratings to open-ended comments, providing versatility in feedback collection.
3. Enhanced Security: Robust encryption and authentication protocols ensure data security and user privacy, instilling user trust.
4. Efficient User Management: Administrators can easily manage user profiles, ensuring accurate and up-to-date data records.
5. Advanced Analytics: The system offers sophisticated reporting tools, enabling administrators to derive actionable insights from survey responses.
6. User-Friendly Interface: Intuitive design and smooth navigation enhance the user experience, encouraging active participation.
7. Real-time Feedback: Users receive immediate confirmation and feedback, promoting engagement and user satisfaction.
8. Scalability: The system is designed to scale seamlessly, accommodating an increasing number of users and surveys as the platform expands.
9. Customization: Administrators can customize surveys according to specific needs, ensuring tailored feedback collection for diverse purposes.