Vehicle Theft Online Complaint System Application
The “Vehicle Theft Online Complaint System Application” is designed to streamline the process of reporting and tracking vehicle thefts through a comprehensive online platform. Admins will manage police login credentials, ensuring secure access and overseeing all complaints and feedback submissions. Police officers can update the status of complaints, providing real-time information to users, and monitor recent second-hand vehicle sales to identify potentially stolen vehicles. Users will benefit from an intuitive interface that allows them to register complaints about stolen vehicles and track the progress of their cases. Additionally, users can update the system with information about second-hand vehicle purchases, helping to prevent the circulation of stolen vehicles. This application aims to enhance communication between the public and law enforcement, improve the efficiency of theft investigations, and reduce vehicle theft rates through vigilant monitoring and reporting.
Vehicle Theft Online Complaint System Application
Vehicle Theft Online Complaint System Application
Software Requirements: –
- Front End: HTML5, CSS3, Bootstrap
- Back End: PHP, MYSQL
- Control End: Angular Java Script
Android Tools:
- IDE: Android Studio
- Android Emulator
- XAMPP 8.1 – 64 bit
PHP Tools:
- XAMPP 8.1 – 64 bit
Modules List
Admin
- Login
- Add area
- Add division/ add category
- Add police
- Update police
- View all vehicle theft complaints
- View status
Public
- Register
- Login
- Create complaint
- View complaints status
- Old vehicle sales
- View old vehicle sales
- My profile
Police
- Login
- View complaints
- Update complaint status
- View old vehicle sales
- Update status
Existing Solution:
The current system for managing vehicle theft complaints is primarily manual and involves several inefficiencies. When a vehicle is stolen, the owner must visit a local police station to file a complaint. This process involves filling out multiple forms, providing various documents, and undergoing a time-consuming verification process. The information collected is manually entered into the police department’s database, which can lead to errors and delays. Once the complaint is lodged, the investigation process begins, which often lacks real-time tracking and updates for the vehicle owner. Communication between the police and the vehicle owner is typically done through phone calls or in-person visits, making it difficult for owners to stay informed about the status of their case.
Disadvantages:
- Time-Consuming Process: The manual nature of the complaint filing process requires vehicle owners to spend a significant amount of time visiting police stations and completing paperwork.
- Lack of Real-Time Updates: Vehicle owners do not receive timely updates on the status of their complaints, leading to frustration and uncertainty about the progress of the investigation.
- Manual Data Entry Errors: The process of manually entering complaint details into the police database is prone to human errors, which can hinder the investigation.
- Inefficient Communication: The reliance on phone calls and in-person visits for communication between police and vehicle owners is inefficient and can lead to misunderstandings or missed updates.
- Limited Accessibility: The current system is not accessible to everyone, especially those who cannot easily visit a police station due to distance, disability, or other constraints.
- Delayed Investigations: The lack of a streamlined process and real-time tracking can result in delayed investigations, reducing the chances of recovering stolen vehicles.
- No Integrated System: There is no centralized platform for managing and tracking vehicle theft complaints, leading to fragmented and uncoordinated efforts among different police departments.
Proposed Solution:
The proposed system, “Vehicle Theft Online Complaint System Application,” is designed to address the inefficiencies and limitations of the current manual process by leveraging modern technology. This system will provide an online platform where vehicle owners, police, and administrators can interact seamlessly to manage vehicle theft complaints.
Key Features:
- Admin Panel:
– Manage Police Login Details: Admins can create and manage police user accounts, ensuring secure access to the system.
– View All Complaints and Feedback: Admins can oversee all lodged complaints and feedback from users, providing a centralized view for better management.
- Police Interface:
– Update Complaint Status: Police officers can update the status of complaints in real-time, providing accurate progress tracking.
– View Recent Second Vehicle Sales: Police can monitor recent second-hand vehicle sales to identify potential cases of stolen vehicles being resold.
- User Interface:
– Register Complaint: Vehicle owners can file a complaint online, providing all necessary details and documentation through a user-friendly interface.
– Check Status: Users can log in to check the status of their complaints, receiving real-time updates on the investigation progress.
– Update Second Vehicle Sale: Users must report any second-hand vehicle purchases to the system, allowing for cross-referencing with stolen vehicle records.
Advantages
- Efficiency and Convenience:
– Streamlined Complaint Filing: Users can file complaints from anywhere at any time, eliminating the need to visit a police station. This is particularly beneficial for those who live far from police stations or have mobility issues.
– Real-Time Status Updates: Users receive real-time updates on the status of their complaints, reducing anxiety and keeping them informed throughout the investigation process.
- Accuracy and Reliability:
– Automated Data Entry: The online system reduces the risk of errors associated with manual data entry, ensuring that complaint details are accurately recorded.
– Centralized Database: A centralized database improves data integrity and allows for efficient management and retrieval of complaint information.
- Improved Investigation Process:
– Access to Recent Sales Data: Police can access data on recent second-hand vehicle sales, helping them identify and investigate potential cases of stolen vehicles being resold.
– Advanced Search Capabilities: The system’s search capabilities allow police to quickly cross-reference stolen vehicle reports with second-hand sales, improving the chances of recovery.
- Accessibility and Inclusivity:
– User-Friendly Interface: The system is designed to be intuitive and easy to use, making it accessible to a wide range of users, including those with limited technical skills.
– Multi-Device Compatibility: The platform can be accessed from various devices, including smartphones, tablets, and computers, ensuring that users can file complaints and check statuses on the go.
- Administrative Oversight:
– Comprehensive Admin Dashboard: Admins have a comprehensive view of all activities within the system, enabling them to monitor and manage police and user interactions effectively.
– Feedback Management: Admins can view and respond to user feedback, helping to continuously improve the system based on user experiences.
- Environmental Impact:
– Paperless Process: By moving to an online system, the need for paper-based forms and documents is eliminated, contributing to environmental conservation efforts.
The proposed “Vehicle Theft Online Complaint System Application” aims to provide a comprehensive, efficient, and user-friendly solution for managing vehicle theft complaints, significantly improving the overall experience for vehicle owners, police, and administrators alike.
MODULES DESCRIPTION:
Admin
- Login
The main activities in the application are the admin login page for admin. The other modules are followed by this login page. This module records only admin and password of the admin.
- Add Area
An admin will create area and town is based on the city. It will use of upload the compliant for vehicle with the particular area or town to be mentioned. Then police can handle the report easily.
- Add category
An admin can be create category for every vehicle theft places and create a category of records.
- Add division
An admin can be creating a division for an every city and sub division also. It based on records will be uploaded.
- Add police user
Admin can create a police user with the personal information like police name, which department, address, Mobile number, city and area to be uploaded. Then admin can give the police user login id and password.
- Update police user
Admin will manage the user database if any modification admin can change the police details. If police officer will transfer to anywhere to be modified in their profile.
- View all vehicle theft complaints
Admin can view all vehicle theft the compliant report. Police officer will take the action for the complaint and update the status. Admin will verify the process of status
- View status
Admin will view all status for all registered complaints. Admin will check all updated complaints which are completed complaints and non-completed complaints, undertaken process of complaints.
Police
- Login
A police officer will login the page with admin created login id and password to be used. This module records only police officer and password of the police officer.
- View complaints
Police officer once login the page, officer will view all the registered complaints from the public. Police officer will take the action for all complaints.
- Update status
Police officer once complete the process of investigation and action of every complaints. Then, officers will update the status for their based on situations like completed, force completed, under process
- View old vehicle sales
Public will sold the old vehicle to any other persons. Public will registered with their details. Police officer will view all old vehicles sale and check their details also.
- Update status
Once updated the all old vehicle sales details. Police officer will check their details and update the status for old vehicle sales like it will theft or not.
Public
- Register
Another main function of our proposed system is registration, in order to register with the unique application details such as name; password, email, place and time are required.
- Login
The main activities in the application are the user login page for user. The other modules are followed by this login page. This module records only user and password of the user.
- Create complaint
A user will create a complaint for vehicle theft contain the complainer name, address, vehicle name, number and location of complaint everyone is fill the complaint registry of FIR.
- View complaint status
Public will registered their complaints with base details of vehicle name, number, etc. once police officer check the complaints, take the action. Once it will completed. Officer will update the status public will check status for their complaints.
- Old vehicle sale
If public will sale their vehicle to some another person. That details are necessary to registered with buyer details vehicle number, name.
- View Old vehicle sale
Public once register the old vehicle sales, public view their sold vehicles view and check their details.
- My profile
User view their profile and if the user can update the profile details and then, the terminate their account
